Junior Claims Handler

Published: 05 February 2020 Expires: 28 February 2020

The job holder will assist in running a high volume caseload of litigated and non-litigated small claim PPI Commission Reclaim (Plevin) cases from inception to conclusion.  This will follow a period of training in small claims handling.
 
The job holder will ultimately be expected to arrange and monitor appropriate claim funding and use a case management system for the timely progression of claims.
 
The job holder will be expected to confidently litigate claims in a timely manner as and when appropriate to seek reasonable compensation for clients.
 
Responsibilities include (post training period):
 
•    File opening
•    Liaising with clients and obtaining client instructions (written and verbal)
•    Arranging appropriate claim funding for clients 
•    Submitting and progressing claims
•    Updating clients / stakeholders and managing expectations.
•    Issuing court proceedings
•    Preparing cases for trial
•    Risk assessment of claim prospects
•    Reviewing claim valuations
•    Advising clients on offers
•    Accurate data input onto the case management system

Candidates must be extremely organised, able to manage their workload efficiently, be strong communicators and negotiators with a professional telephone manner. As well as being customer focused, candidates must be able to work as part of a team and have the ability to liaise with people throughout all levels of the organisation. Excellent PC/keyboard skills (minimum 30 wpm) are essential.
 

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