Assistant Case Manager

Unfortunately, this vacancy is no longer available

The firms Equity Release Department are looking to recruit an additional Assistant Case Manager to provide essential file management support to the whole team.
We offer a competitive salary based on experience and this is an excellent opportunity for someone who is looking for a clear and obtainable career path with full training and support given. The successful candidate will work closely with a team of Case Managers assisting in the smooth transaction of cases.
Responsibilities include:
•    Providing a fair, safe and efficient service to all clients
•    Accurately recording information onto the case management system
•    Prioritising work to ensure service level expectations are met for Introducers
•    Assisting Fee Earners to progress cases
•    Liaising with clients 
•    Preparation of Offers including logging, reviewing and reporting via linked actions
•    Taking/Making calls including client care calls as required
•    Data Input
•    All related administrative duties 
Experience and skills required:
•    Excellent communication skills (written and oral)
•    Excellent PC/Keyboard skills (minimum 30 words per minute)
•    Organisational and time management skills
•    Professional and outgoing personality
•    Proven track record of delivering high quality customer service
•    Ability to work as part of a team and liaise with people throughout all levels of the organisation
Relevant legal experience is preferred but not essential as full training will be given
Hours of work – Monday – Friday 9.15am – 5.15pm 
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