No one deserves to live with disrepair. If your landlord is ignoring complaints about your living conditions, our experienced housing disrepair lawyers might be able to help. As well as getting the disrepair sorted, they will claim compensation for the distress your landlord has caused you and compensation for any damage to your personal property or health.
Your landlord, in accordance with your tenancy agreement and S11 Landlord & tenant Act 1985, has a legal responsibility to ensure your home is kept in good condition. This obligation relates to exterior issues as well as interior issues.
You can make a housing disrepair claim if there is disrepair to your property and you have reported it to your landlord and they have failed to deal with the disrepair within a reasonable time. Our main focus is to get the repairs done and your living standards to an acceptable level, however we will also claim compensation if the disrepair
Do you have a question about a housing disrepair claim? See our answers below to the most frequently asked questions we're asked. Something you can't find? Don't hesitate to get in touch - our friendly team will be delighted to help.
Under your tenancy agreement and statutory law you have the right to quiet enjoyment of your property and reasonable living standards and to live comfortably in your home. Your home must be free of hazards or damage. It should not cause your undue stress, inconvenience or harm. You and your belongings should be safe. You should not have to live with disrepair.
Your landlord is responsible for fixing most things in your property, excluding some smaller issues such as e.g. lightbulbs. This applies to both private, council and housing association landlords.
The landlord must look after:
If damage to internal decorations are caused by repair problems or arise during the repair process, your landlord must also fix this.
Other important responsibilities of your landlord include:
If you have any such problems in your rental home, it is imperative you contact your landlord as soon as possible.
It is your responsibility to:
The specifics of what you are responsible for will be set out in your tenancy agreement.
You can make a claim for compensation if your landlord has failed to repair the disrepair that you have reported to them within a reasonable time or at all - and that disrepair has made somebody in your household ill or injured; damaged your belongings or caused you inconvenience.
Helpful evidence can include: Your tenancy agreement; Copies of any correspondence between you and your landlord about the disrepair; photographs; copies of medical reports; and so forth. Chat to us for more information.
This will entirely depend on your individual circumstances. It could range from a few hundred to thousands of pounds. The court will compensate you for the ‘distress, loss of quiet enjoyment, suffering and loss of amenity’ caused by your situation.
Again, this will depend on your case. Get in touch with us for more details.
In most cases, you have six years from the point the landlord was made aware of the problem.
You should get in touch with a solicitor who is experienced in this particular area of law.