Financial Claims FAQs

Do you have a question about a financial claim? PPI or Packaged Bank Account? See our answers below to the most frequently asked questions we're asked. Something you can't find? Don't hesitate to get in touch - our friendly team will be delighted to help.


Questions and Answers


Claims explained – What is a financial claim?

A financial claim entitles a consumer (e.g. you) to receive payment/s from a financial institution (e.g. your bank). Our solicitors recover money for people who have been mis-sold a financial product. The most common example is Payment Protection Insurance (PPI), which was mis-sold to millions!

What is PPI – and did I have it? Could I have PPI without knowing?

Payment Protection Insurance is the insurance sold alongside credit card, loans, store cards, mortgages and other finance agreements. PPI is the UK’s biggest ever mis-selling scandal. It’s very possible you had PPI without even knowing it. We’ll check your PPI for free.

Payday loans claims – How to claim your payday loan refund

A question that is frequently being asked by those who take out short-term, high-interest loans is: “Am I entitled to a refund?” The answer could well be yes, if you couldn’t afford to take out the loan in the first-place.

Packaged bank account claims – can I claim back my monthly bank account charge?

Many individuals were sold accounts and features they did not ever need (the bank did not check if, for example, insurance cover was useful for you). If you pay or paid a monthly fee for your bank account, you may be able to claim hundreds or even thousands.

What is housing disrepair… or, my landlord won’t fix my house, help!

It is your landlord’s responsibility to ensure your living conditions are acceptable. If they don’t, you could claim compensation for damage to your health or belongings.


Our experienced solicitors and advisors specialise in:


Get in touch today to see how we can help with your financial claim


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A Liverpool law firm specialising in Financial Claims with more than 30 years’ experience.



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